Providing Feedback to Your Local School
Each of our member schools is autonomous and locally governed. Parents wishing to provide feedback or raise a concern should speak to a staff member at their local Christian school. In some cases, you may also need to speak to the school leadership or, ultimately, contact the school’s board. Check your local school’s policy for the processes to follow.
Where a concern relates to matters regulated by external bodies, these bodies may themselves have complaints or grievance handling procedures. In the event of any allegation involving criminal behaviour, such as child abuse, CSA strongly encourages parents to raise the matter immediately with the police.
- Our role will generally be limited to:
- Raising the issue with the school and seeking their response;
- Advising and assisting the school on an appropriate response.
- It may not be possible to ensure that your identity and the details of the complaint remain confidential if we are to effectively assist the school.
- It is unlikely that we will be able to advise you of the outcome of our discussions with the school.
- We have no power to direct a member school and limited powers to ‘discipline’ members.